When the road stops,we make next steps clear.
Start a roadside request from anywhere in the U.S. Enter your location and service need so we can verify the pickup and check approved provider coverage before confirming the next step.
Availability, coverage, timing, and pricing are confirmed per request.
Roadside Direct is currently in beta testing. App forms are available while we continue improving the experience. Physical service is currently available only in some locations. Availability is checked by pickup location, and we'll let you know when no provider is available in your area yet.
Scan to visit Roadside Direct
roadsidedirect.netChoose your next step
One service. Two clear ways in.
Get help for today's roadside problem, or create your customer account for the Roadside Direct membership experience.
This reflects a 15% discount.
Nationwide request access
One nationwide network, checked locally
You can start a request anywhere in the U.S. Physical service depends on an approved provider covering the verified pickup and selected service, so coverage is checked and confirmed for each request.
Request access
- Any U.S. pickup address
Approved-provider coverage expands over time.
How it works
Calm, useful help starts with the basics.
Choose the service need, share your location, and let Roadside Direct check the provider network available there before confirming the next step.
- 01
Choose the service need
Tell us whether you need towing, a jump-start, battery or tire service, a lockout, fuel delivery, or a winch-out.
- 02
Enter or share your location
Verify your pickup address so Roadside Direct can check approved provider coverage for that location.
- 03
Get a confirmed next step
When coverage exists, Roadside Direct confirms timing, pricing, and the next step with an approved provider.
Coverage and timing are checked per request; a request does not promise immediate dispatch.
Location-based availability
Start anywhere. Coverage is verified locally.
The live status card below reflects the nationwide request network. For each request, we verify the pickup and selected service against approved providers in that area; nationwide request access does not promise physical service everywhere.
Mobile access
Coming Soon — Get the App
Fast, reliable roadside assistance, in your pocket — web app available now, native apps coming soon.
Apple App Store and Google Play listings are not published yet. The web app is available now.
For providers & office teams
Separate access for the people behind the roadside work.
Customer requests stay first. Provider and office workspaces are role-specific and require the right approval or staff access.
Approved providers
Vetted roadside providers receive dispatch details and their own payout estimate — never the customer charge or Roadside Direct’s share.
Roadside Direct administrators
Owners and operators manage provider approvals, office access, market availability, and system settings.
Authorized office staff
Assigned office staff see the operational view they need for active jobs, providers, and status — not finance or configuration.
Questions, answered
Clear information for a stressful moment.
Need a hand with a request or access? Email roadsidedirect@polsia.app.
Need roadside help?
Start with a simple request.
Share your service need and location. Roadside Direct will check approved providers in that area and confirm coverage, timing, pricing, and the next step. If no approved provider can pick up the service yet, please check back as coverage expands.